Wish your loved ones health, joy and luck and prosperity in the New Year with a gouraki from Philyra!
All lucky charms are handmade by me in my little studio in South London and as usual, every purchase gives back to charity!
The cause that the Boutique will be supporting this festive season is Make- A-Wish UK (Registered Charity no. 295672).
🍀 About the lucky charm bracelet
This bracelet is made of 1.5 mm beige nylon cord which feels very soft against the skin. The sliding square knot closure makes it easy to adjust and gives it a playful look!
All charms and beads used are nickel-free and the cord is hypoallergenic.
The bracelet can be worn on its own or you can stack it with other gourakia or boho style bracelets!
📏 Here is a size guide for your reference : Kids: wrist circumference up to 16 cm
Women's one size: wrist circumference up to 19 cm
Please measure your wrist before ordering and if you require a larger size or wish to place a custom order do not hesitate to contact me! 😊
🎁How you will receive your lucky charm bracelet
Your gouri will arrive carefully packed and gift wrapped! Gift orders can be sent directly to the recipient.
Measuring your wrist circumference
Choose the spot on your wrist where you normally would put your jewellery so you can take an accurate measurement, which tends to be around the widest part of your wrist or just below the bone next to your hand. Then follow the steps below:
1. Wrap a string around your wrist . Use a piece of string that’s about 1 foot (30 cm) long so there’s enough excess to wrap around your wrist. Lay the string on a flat surface so it’s straight and set your wrist on top of it so your palm is face up. Wrap the ends over your wrist so it’s snug against your skin and so it overlaps in the middle.
You can also use a flexible measuring tape to find your wrist size if you have one.
Tip: If you don’t have a string, you can also cut a 1⁄2 in (1.3 cm) wide strip of paper to wrap around your wrist instead. Some websites offer printable rulers so you can see the measurement when you wrap it around your wrist.
2. Mark a point on the string where it overlaps on your wrist.
Make sure the string fits snugly against your skin before you make your mark. Use a marker to draw dots on the string where it overlaps itself. Make sure to mark both ends of the string so you can take an accurate measurement.
- If you’re using a flexible measuring tape, look what number lines up with the 0 end.
- If you’re measuring wrist width, mark the string where it touches the knobby bone on the inside of your arm.
3. Hold the string against a ruler to find the measurement.
Stretch out the string so it’s straight again and place it next to a ruler. Line up one of the marks you made on the string with the end of the ruler, and find the distance to your second mark. Write down your measurement so you don’t forget it.
- You can also use a tape measure if you don’t have a ruler.
Please note, that currently all orders have a processing time of 48h.
DELIVERY WITHIN THE UK
| Delivery Option | Destination | Cost | Delivery Time* (working days) |
Details |
|---|---|---|---|---|
| Standard Delivery |
UK (including Channel Islands & Northern Ireland) |
£3.60 (FREE for orders over £35) |
3-4 | Tracked, no signature required |
| Express Delivery |
UK Mainland only** | £4.50 | 1-2 | Tracked, no signature required |
* The delivery window opens at the moment you receive shipment confirmation.
** Please note that orders to the Isle of Man, Jersey, Guernsey, Northern Ireland, Shetland Islands, Orkney Islands, Scilly Isles and Scottish Highlands might take longer and delivery time is not guaranteed.
INTERNATIONAL DELIVERY
| Destination | Cost |
Delivery Time* (working days) |
|---|---|---|
| Austria, Azores, Balearic Islands, Belgium, Bulgaria, Corsica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Irish Republic, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Poland, Portugal, Romania,Slovakia, Slovenia, Spain, Sweden | £9.00 (FREE for orders over £100) |
3-7 |
| Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia Herzegovina, Canary Islands, Faroe Islands, Georgia, Greenland, Iceland, Kazakhstan, Kosovo, Kyrgyzstan, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, Russia, San Marino, Serbia, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State | £10.00 (FREE for orders over £100) |
5-8 |
* The delivery window opens at the moment you receive shipment confirmation.
Order Cancellations
If you wish to cancel your purchase, you can contact us or complete our order cancellation form.
You can cancel your order up until its status changes to 'processed' and before you have been issued a tracking number. It may not always be possible to amend your order before it is dispatched, so please contact us within 24 hours of making your purchase. Whilst we will always attempt to update/cancel your order for you and prevent dispatch of the products, this may not be possible due to the speed with which orders are processed.
If PHILYRA® is unable to cancel your order, you have the option to refuse the delivery, in which case the products will be returned to us or accept the delivery and then request a return. The item(s) must be returned to PHILYRA® within 14 days starting on the day after you cancel the order.
If you order cancellation request is successful, PHILYRA® will refund to you the full price you paid for the product(s) (including all VAT) together with the delivery costs you have paid, although, as permitted by law, the maximum delivery costs refunded will be the cost of the standard delivery service.
Returns
We hope that you love your purchase but if you have changed your mind, no problem you have 14 days after receiving your item(s) to request a refund and another 14 days to return your order.
To request a return, you can contact us; alternatively, you can complete our online returns form.
To be eligible for a refund, your item(s) must be in their original condition that you received it/them, unworn or unused, with tags, and in the original packaging. You will also need the receipt or proof of purchase.
Please note that currently buyers are responsible for return postage costs and must ensure that any product(s) are returned to PHILYRA® via a trackable method. PHILYRA® is not obligated by law to cover the cost of postage paid by the buyer to return items.
To return product(s) purchased using a promotional offer, you may need to return any item gifted to you as part of the promotion, or (if part of a multi-buy offer) the other items purchased in the multi-buy.
We will notify you via email once we have received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.
Exchanges
Kindly note that we do not offer an exchange service.
Exceptions / non-returnable items
In the interest of hygiene and for your protection, earrings are excluded from our Returns Policy. Also, seasonal items (e.g items from our Christmas range) and any products which have been personalised or engraved especially for you cannot be returned or exchanged.
Additionally, we cannot accept returns on sale items or gift cards.
Thank you for your understanding.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Requesting a return/order cancellation and reporting a faulty item
To request a return,order cancellation or report a faulty item, please contact us. Alternatively, you may complete our Online Returns Form or Order Cancellation Form.
Please make sure that your request has been approved before you send any items back to us; any products sent back without approval will not be accepted.
For a step-by step guide on how to return your item(s) to PHILYRA® and to find our more about what happens after you have returned items to us,please click here.Refunds and PHILYRA's rights
PHILYRA® is entitled by law to refuse a refund where:
- the product(s) is/are returned damaged or showing signs of use or wear that has been caused whilst the product(s) is/are in the buyer's hands
- the buyer does not return a product or if it fails to arrive and they are unable to provide proof of postage
Kindly note that this policy is offered in addition to your legal rights and we reserve the right to change this Returns Policy at any time.
This Policy was last updated on 7 July 2020.